Deliver Smoother, Faster Conversations with Custom Call Routing
Built for Speed and Precision
Personalize Every Interaction with Intelligent Call Routing
Ricochet360 routes inbound calls based on skills, licensing, tags, availability, and more — ensuring every lead reaches the right agent, right away. Whether you're using hunt groups or advanced workflow logic, our customizable routing system makes it easy to connect customers with your most qualified team members.
Real-Time Lead Posting
New leads are instantly pushed into Ricochet360 through our powerful API — no delays, no manual work.
Unified Lead Capture
Automatically gather leads from your website, marketing partners, and vendors into one central CRM for seamless tracking.
Smart Lead Scrubbing & Compliance
We verify lead data and timing to ensure every call is placed within your business hours — and in full compliance with FTC and TCPA regulations.
Dynamic Agent Matching
Ricochet360 analyzes each lead in real time and routes the call to the most qualified agent based on your custom rules and workflows.
Relevant Personalized Messages
Use your prospect data to send smarter messages. Ricochet360 personalizes every email and text to match each lead’s profile — driving higher engagement and more conversions.
Automated Text Messaging
Take your hands off the keyboard — and still stay connected. Schedule SMS messages based on status, timing, or campaign triggers to keep your funnel moving automatically.
Get Started Today
Ready to start selling more?
Agencies, brokers and sales teams trust Ricochet 360 to accurately and securely convert leads to customers at scale. Experience it for yourself.
