Engage Prospects With Automated Emails & Text Messages
Generate more responses with less effort. Using Ricochet360’s built in engagement cadence, send relevant messages at the right time to generate return calls, sms responses, and emails while you sleep.
Increase Contact Rates With Automated Call Cadence
The average lead only receives 1.5 call attempts on average. With Ricochet360’s progressive dialer agents automatically engage the right leads at the right time utilizing intelligent call cadence resulting in more contacts and more calls.
Over 165 Million Minutes of Call Time
Ricochet360 is hosted in the Amazon cloud using the top-of-the-line infrastructure. Our telephonic backbone is redundant sitting on top of two-tier 1 enterprise-grade providers.
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Ricochet360 Cloud Phone System Highlights
Local Phone Numbers
Calling from a local area code helps make more connections with your leads. You can configure Ricochet360 to automatically match your outgoing call’s area code to the area code of the lead you’re dialing.
Call Monitoring
Managers can provide real-time coaching and training from virtually anywhere. You can simply listen in on calls, chat via our built in instant messaging platform, or barge in (if necessary) to ensure high quality customer experiences.
Perfect Voicemail Drops
Save precious time with voicemails using a tailored library of pre-recorded messages. Drop the perfect voicemail for your lead, then effortlessly move on to the next call in less time.
Call Recording
Ricochet360 can automatically record calls for training and to identify areas for improvement with actionable feedback. You can also use Call Recording for compliance with industry regulations.
Call Intercept
With Call Intercept, Ricochet360 keeps your agent calling aged prospects, but will automatically hang up the call on older leads and switch to calling a fresh lead that has a higher contact rating. This intelligent routing is just another way our system efficiently handles your sales data to automaticaly optimize contact rates.
Call Analytics
Monitor conversations and outcomes with Ricochet360’s Call Analytics dashboards. With Ricochet360’s metrics, you can see how your campaigns are working and optimize your team’s performance.