Yes, in fact, consumers must have the option of opting into any text message communication from a business before receiving messages.
A2P, also known as Application-To-Person Messaging, enables businesses to send a marketing service text message in bulk via a business application to a mobile phone through an automated method. Through A2P SMS, businesses are able to easily reach a significant number of clients or consumers through text messaging.
A2P gives personalized messages to consumers that are brief and easy to read.
Streamline your appointment scheduling process with an automated text message appointment day and time confirmation.
Text messages are significantly more efficient than sending emails, especially when it comes to your business. 20% of marketing emails are never opened, whereas text messages have a 98% open rate.
Messages are immediately sent to consumers and text messages are read on average in three minutes, with a click-through rate of 19% (compared to email which is 2%).
Business marketing can be costly, but with A2P SMS, your business reduces costs since there’s no need to pay for mail (including lost mail). A2P SMS has minimal overhead and is low-risk.
Reduce admin time on your end by using this fully-automated service.
At Ricochet360, we utilize a compliance system that covers all in-country legislation across national borders. Each message also uses a short code to stay A2P 10DLC compliant.
A2P text messages can be used via bulk, global messaging in the following ways:
Send a one-time password to a customer’s phone, making their account more secure and less susceptible to hackers.
Promote special offers or discounts to potential consumers.
Make it easier than ever for clients to confirm appointments or reschedule.
Send clients direct alerts of billing changes and current balances due.
Notify consumers of a successful purchase along with event dates and other details.
Reservation reminders can be sent for a variety of businesses ranging from hotels to restaurants and medical appointments.
Consumers can receive up-to-date shipment status.
Inform clients of any changes in services.
It’s important for customers to know if any of their personal information is potentially compromised or if there has been any suspicious activity.
Communicate select information and warnings to clients regarding their bank accounts, as well as banking pins.
Person-To-Person messaging (also known as Peer to Peer) means one person sends an SMS message to another person. With A2P SMS messages, a message can be sent to a significant number of people (which is where Person-To-Person is limited).
Richochet360 can help your business take advantage of the benefits A2P SMS messaging has to offer while ensuring you stay compliant with wireless carriers across borders and the various carrier networks.
Yes, at Ricochet360, our A2P message service is compliant with the Telephone Consumer Protection Act federal law, which restricts various marketing messages via either a phone call or text message.
Yes, in fact, consumers must have the option of opting into any text message communication from a business before receiving messages.
