The Ricochet360 Team
We believe there’s a better way to manage marketing and sales. We’re excited to simplify sales management and processes for everyone through our software, education, and community. Simply stated, the Ricochet360 team’s mission is to help our customers sell smarter, and we’re obsessively passionate about creating tools to do that with speed, simplicity and rich functionality.
Beau leads all aspects of the product vision including: design, development, sales, & marketing. He has a strong passion for customer service and automation. In his spare time he enjoys learning new languages, traveling, and playing golf.
Beau Bratton
Founder & CEO
Steve has been a leader in the world of leads for quite some time, bringing expertise in the ecosystem to Team Ricochet. He’s a ridiculously hard worker and an avid sports fan…and his phone quacks.
Steve Okun
Chief Revenue Officer
As a VP of Product, Ian excels at organizing teams, solving problems, and making people laugh with bad jokes. As a surfer, he succeeds at getting sunburned and wiping out. At Ricochet360, he’s quickly becoming the go-to problem solver as he minds our product roadmap and shores up our development workflows.
Ian Connelly
VP of Product
There’s always one in every crowd… Ours is Meg. Yeah, she’s NORMAL. With the craziness around, Meg is our Executive Assistant who keeps the machine humming along. 100% powered by carrots and certified organic whatever crunches. She even knows what happens if you throw enough vegan cheese against a wall.
Meg Lachman
Executive Assistant
Fernando lives by the old saying “code as if the guy who ends up maintaining your code will be a violent psychopath who knows where you live.” That’s great because we don’t have his home address. But seriously, Fernando is a key factor in the progress of Ricochet360 development.
Fernando Amaral
Director Of Software Development
Jonathan Maness
Director of Client Success
Kristyna is the glue that keeps it all together. From making sure we have a world class system for tracking your needs to building out new customer service initiatives, she makes sure you get what you need when you need it.
Kristyna Dankova
Sr. Data Scientist
Julian Flores
Marketing Manager
So many Ricochet360 developments pass Lucas’ radar, from the onboarding system to the mobile app to our own internal dashboards. If you’re asking, the answer is YES. Lucas, Lucas, Lucas.
Lucas Souza
Software Engineer
Patrick enjoys assisting and raising people in all aspects of operations and specialized workflows. With a long history as an Operations and Support agent by day, and a professional Esports competitor and event organizer by night, he’ll have all of your bases covered.
Patrick Delatorre
Senior Account Manager
Ashley Reyes
Client Success Representative
As our primary front end software engineer, Kelly creates easy-to-use and eye-catching user experiences in Ricochet360. He loves JavaScript, speaks Japanese and is a regular in our office memes (meaning he’s a fun dude to have around).
Kelly Gilliam
Front End Software Engineer
Greta Moen
Senior Account Executive
Joe Verdicchio
Senior Account Executive
Kristi Williams
Client Success Representative
Michael A.R. Charles
Senior Account Executive
Crystal Emery
Client Success Manager
I work in the infrastructure area for more than 10 years. I always seek to improve my technical knowledge, together with the development of my skills and competences. I have great ease in leading and working as a team, so that there are efficient results for the company. As Dev Ops I have an innovative profile, always seeking to use the latest tools and technologies on the market.
Leandro Lanza
Dev Ops Engineer
Wellington Soares
Quality Assurance Lead
Bruno Thomaz
Software / Dev Ops Engineer
Ana Julia
Quality Assurance Analyst
Bruno Bispo
Web Developer
Victor Mazali
Web Developer
Vinicius Tognoli
Quality Assurance Analyst
Raul Dias
Quality Assurance
