If you’re planning to attend Contact Center Expo 2017 at the Walt Disney World® Resort, look for Speed to Contact! If you’re not familiar with it, Contact Center Expo is the highest rated and most trusted contact center event in the industry. We’ll be in Orlando, Florida from May 22nd through May 25th.

This year’s Contact Center Expo focus is on delivering exceptional customer experiences in our current dynamic environment:

We’re in a new era of customer experiences that’s placing demands on organizations like never before. For contact center leaders, the importance of leveraging the right technologies, delivering service in the most effective channels, and balancing people, processes, and automation is at an all time high. Also, the pace of service requires companies to respond and adapt quickly or find themselves left behind.The stakes are high, and the need is great. Attend ICMI’s Contact Center Expo & Conference to discover the tips, tricks, and best practices that your contact center can implement today to ensure that your organization delivers exceptional customer experiences in a complex and changing world.

Speed To Contact is an emerging global provider of fast & efficient enterprise call center software. In keeping with the show theme, Speed to Contact Ricochet’s super-fast dialer, robust customer relationship management (CRM) system, inbound lead tracking and marketing automation tools help our customers deliver exceptional customer experiences! Ricochet does everything needed for a sales or customer service team to be more efficient at contacting their prospects.

Look for us at booth #636.


Exhibit Hall Hours
Monday, May 22, 5:00PM-7:00PM (Expo Hall Bash)
Tuesday, May 23, 10:00AM-2:00PM
Wednesday, May 24, 10:00AM-12:30PM