Maximize Production and Results

Skills Based Routing Calling Queues

Have your top-performing agents make calls to leads by region and time, maximizing agent production and call routing results.

Deliver the Best Customer Service

Increase the number of live connections with your best agents at your contact centers, enhancing the quality of calls.

Increase Revenue

Combined with our auto dialer software, skill based routing will help your business drive growth.

Improve Dialing

Our skill based routing includes auto dialing features enabling you to customize calling campaigns and prevent spam flags.


Customer Experience Testimonials Our Client & Call Center Sayings

College Hunks
Doug O’Dowd CFO
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College Hunks Hauling Junk

I would definitely recommend Ricochet360 to any company that is looking to make the most of every lead and drive revenue. Capturing our missed leads through Ricochet has brought in millions of dollars in system-wide revenue for us and was the reason College Hunks went over $100 million in system-wide revenue in 2018! Ricochet has made a clear and measurable difference in our bottom line.

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American Auto Title Loan

I wanted to say “thanks” for being so patient, helpful and informative with the American Auto Title Loan team. You’re quite the pros and each time we have a call with you, we leave feeling more comforted & knowledgeable than before! You are awesome and we’re grateful to be working with you.

Ben Holland
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On Q Financial

At On Q Financial, we have loved using Ricochet360 to manage our lending teams’ leads. The platform is easy to use, has a simple design and top tier communication tools. It has increased our efficiency and helps us close more loans.

Anthony A.
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Anthony Aguilar

Great staff, great product… Ricochet is the best all in one on the market. I was literally using 3 different systems before I made the switch. Highly recommend!


Ricochet360 System Highlights

Power Dialers

Make real connections to leads with our fast dialing technology for your contact center.

Call Transfers

Transfer lead connections to your best agent for improved quality and sales.


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