Increase Agent Productivity and Call Efficiency

Reach More Leads Faster
Reach More Leads Faster


Call Monitoring

Managers can provide real-time coaching and training from virtually anywhere. You can simply listen in on calls, chat via our built in instant messaging platform, or barge in (if necessary) to ensure high quality customer experiences.

Call Recording

Ricochet360 can automatically record calls for training and to identify areas for improvement with actionable feedback. You can also use Call Recording for compliance with industry regulations.

Call Analytics

Monitor conversations and outcomes with Ricochet360’s Call Analytics dashboards. With Ricochet360’s metrics, you can see how your campaigns are working and optimize your team’s performance.


Automating Results!

On Q Financial

At On Q Financial, we have loved using Ricochet360 to manage our lending teams’ leads. The platform is easy to use, has a simple design and top tier communication tools. It has increased our efficiency and helps us close more loans.

On Q Financial
Ben Holland

American Auto Title Loan

I wanted to say “thanks” for being so patient, helpful and informative with the American Auto Title Loan team. You’re quite the pros and each time we have a call with you, we leave feeling more comforted & knowledgeable than before! You are awesome and we’re grateful to be working with you.

American Auto Title Loan

College Hunks Hauling Junk

I would definitely recommend Ricochet360 to any company that is looking to make the most of every lead and drive revenue.  Capturing our missed leads through Ricochet has brought in millions of dollars in system-wide revenue for us and was the reason College Hunks went over $100 million in system-wide revenue in 2018!  Ricochet has made a clear and measurable difference in our bottom line.


Doug O’Dowd CFO

Contact Rates
and Convert

More Leads

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