Use Ricochet360’s marketing automation to generate more leads and close more deals. Use drip email campaigns to stay top-of-mind, keep in touch and generate more engagement with prospects.

Capitalize on automated, targeted SMS campaigns. With Text Messaging you can automatically send SMS messages to new leads when they first arrive or when a lead’s status changes. You can also receive text messages when contacts don’t answer your call on their cell phone.

Social Link will import the Facebook, LinkedIn, Twitter, & Google+ profile information, allowing you to gain insights on consumers’ interests. It also allows you to engage them easily.

Increase your call pickup rates with consumers by having a local area code & number everywhere you call nationwide. $3 per area code additional charges apply.

Motivate your users and track their results using our gamification dashboard and agent notifications. Sort by call duration or volume of phone calls. As your agents compete, watch your performance improve overnight!

It’s your choice! Record all of your team’s inbound or outbound calls. Stay compliant with state laws using Ricochet’s advanced call recording options . Listen, barge in, or conference into calls to provide intelligent call coaching in real-time.

Create chat groups to update your teams on new initiatives or rules. Chat directly in real-time with employees or colleagues during or after calls.

Prevent users from accessing your account from anywhere but your white-listed IP addresses.

Create forms for your partners that enable them to collect lead submissions, and then you can track their referrals through to the Ricochet360 CRM.

Want more control? You got it! Distribute the best leads to the best person at the best time. Segment your entire database into highly targeted funnels using automated tag rules. Then create automated dialer, email, and SMS campaigns for each targeted group.

Get even more out of your implementation using our API to interact with Ricochet data.

Spam Guru helps solve the issue of low connection rates and call blocking. This new one-of-a-kind feature will help call centers and sales teams bypass these protocols, and allow agents to reach more leads and convert them to customers.

Ricochet360 is A2P SMS Compliant. Amplify your marketing campaigns through Ricochet360’s automated drip emails, and A2P compliant SMS campaigns.

Clean or “scrub” your inbound leads for numbers on Federal, State and DMA Do Not Call Registry (DNC) lists. Avoid negative reviews and costly penalties.

$3 per number per month

$5 per number per month

.02 cents per incoming & outgoing SMS/text message