Ricochet360: The All-in-One Dialer, CRM and Marketing Automation Platform

Make the Most Connections
With Ricochet360’s Predictive Dialer

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The Robust Predictive Dialer made for Call Centers & Sales Teams

The Robust Predictive Dialer made for Call Centers & Sales Teams

Increase Team Efficiency

For large teams using our Predictive Dialer, agents waste no time dialing and spend more time talking to live prospects. More live connections leads to more sales and greater revenue opportunities.

Maximize Agent Talk Time

Using your contact center’s connection rate, Ricochet’s Predictive Dialer automatically dials the optimal number of prospects for your call queues. Avoid busy signals, invalid phone numbers, fax machines and answering machines.

Engage Your Customers

Ricochet automatically populates agent screens with each lead’s profile when a call is connected. Agents don’t need to switch between systems or screens during a call, with full access to all lead data in one place.

Increase Team Efficiency

For large teams using our Predictive Dialer, agents waste no time dialing and spend more time talking to live prospects. More live connections leads to more sales and greater revenue opportunities.

Maximize Agent Talk Time

Using your contact center’s connection rate, Ricochet’s Predictive Dialer automatically dials the optimal number of prospects for your call queues. Avoid busy signals, invalid phone numbers, fax machines and answering machines.

Engage Your Customers

Ricochet automatically populates agent screens with each lead’s profile when a call is connected. Agents don’t need to switch between systems or screens during a call, with full access to all lead data in one place.

Double or Triple Your Calls. Improve Contact Rates

Predictive dialers, often used in busy call centers, dial several phone numbers concurrently. To maximize agent productivity, the predictive dialer screens out unanswered calls, busy signals, fax machines, invalid phone numbers, and answering machines. It dials based on a ratio of calls to agents and the number of live connections made. In addition, a predictive dialer optimizes by factoring in the number of available agents, available lines and average call duration. In effect, a predictive dialer works by forecasting when an agent can pick up another call. As a result, it saves agents a substantial amount of time.

Ricochet360 Predictive Dialer Features

  • Dial Plan
  • CRM Integration
  • TCPA-Compliant Dialing
  • Inbound and Outbound Blending
  • Local Presence Dialing
  • Compliance Settings
  • DNC Management
  • Conferencing
  • Call recording
  • Unlimited Agent States
  • Quality Management
  • Management Reports
  • Real-Time Dashboards
  • Answering Machine Detection
  • Voicemail Detection
Ricochet360 Predictive Dialer is best suited for teams of 100 or more agents.
Ricochet360 Dashboard View

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Ricochet360: Dialer, Phone System, CRM & Lead Management System & Marketing Automation Platform, ALL IN ONE!

The Fastest All-in-One Dialer and

Marketing Automation Platform

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