What are My DNC Scrubber Options? Earlier this year, Twilio and PhoneBurner were ordered by the Federal Communications Commission (FCC) to cease facilitating potentially illegal robocall traffic that was making calls to homeowners. Specifically, a Florida-based real estate brokerage firm known as MV realty is accused of making [...]
The FCC requires most networks within the U.S. to implement the call blocking protocol STIR/SHAKEN. By June 30, 2023, facilities-based small service providers and gateway providers will also be required to incorporate it into their service. In order to reduce the chances of your numbers being blocked and continue to reach your customers, it’s crucial to understand how STIR/SHAKEN works. Specifically, it utilizes attestation ratings to determine if the call should be blocked by the carrier.
A2P SMS Compliance Campaigns Stay A2P compliant with your personalized, automated marketing campaigns. Learn More Reach all of your customers through A2P SMS and increase your open rates. Ricochet360 is compliant with carriers and regulations which improves the deliverability of your SMS output, enabling messages to pass spam filters. [...]
Introducing Spam Guru Risk Rating The next generation of spam call protection is here. Improve your contact rates and phone number management with Spam Guru™. Spam Guru helps you set a maximum number of outbound calls on each of your numbers to reduce the risk of being marked as [...]
Cloud phone system solutions have become very popular in the business world. Cloud-based phone system solutions are cost-effective and offer maximum scalability. They also offer a range of features and services that are not available with traditional phone system solutions. This article explains what a cloud-based phone system solution [...]
With the growth of telemarketing and sales calls, it can be difficult to keep track of who, where and when you’re supposed to call. With so many telemarketing companies, it can also be difficult to keep track of your sales pipeline and schedule calls.That’s where an automatic dialer system [...]
What Is CRM Marketing? CRM stands for Customer Relationship Management. Businesses use CRM technology to help them understand their audience better, including current customers, prospects, and even past customers. Ultimately, a CRM helps to efficiently manage customer relationships in order to streamline sales and improve profit. What [...]
Timing is critical, especially when you work with customers looking to purchase quickly. Insurance is one of the most competitive markets in the industry. With our state-of-the-art marketing automation, Ricochet360 makes it easier to connect when timing is essential. Five Reasons You Need Marketing Automation in Your Insurance Agency [...]
Everything You Need To Know About Automated Dialing Laws The Supreme Court ruled on April 1, 2021 that the TCPA only applies to auto dialing systems that have the ability to store or produce telephone numbers using a random or sequential number generator. This ruling is one example of [...]
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