Speed to Contact announced VOIP handset integration with Ricochet, the company’s CRM and cloud phone system. Ricochet users now have freedom of choice between VOIP handsets, mobile devices, and computers with headsets using WebRTC. Clients who already own VOIP equipment can leverage investment in their existing VOIP hardware by [...]
Speed to Contact is pleased to announce the launch of the new Ricochet Mobile app for iOS and Android. Ricochet is an all-in-one sales solution, including a fast dialer, cloud phone system, rich lead management system, and flexible marketing automation platform. Ricochet Mobile extends the reach of the platform [...]
Your sales manager can probably share a dashboard showing the figures that she considers most important to company sales progress. In addition, your CFO has tools that track the financial health of your business. But are you tracking the right sales metrics? As Zig Ziglar once wrote, "Don’t count the [...]
As the calendar turns, it's a good time of year to review your numbers. Do more of what works and less of what doesn't. That's how your business can really benefit from tracking metrics. As Stijn Debrouwere once said, "Metrics are for doing, not for staring. Never measure just [...]
In the market for a new SaaS dialer or CRM solution? Frustrated by the evaluation process when comparing dialer & CRM solutions? You’re not alone. Selecting a SaaS product can be confusing, but we’re here to make things easier. When evaluating SaaS solutions, here are 10 questions questions you [...]
Strategies for Creating Status Codes in Your CRM or Dialer Hello, my name is Beau Bratton. I’m the founder and general manager of Speed to Contact in Torrance, California. Our website is speedtocontact.com. We’re the makers of Ricochet, the fastest dialer, CRM and marketing automation platform on the [...]
A predictive dialer is a software or hardware system that creates a highly efficient way to make phone calls. Telemarketing and sales call centers often use predictive dialers. A dialer uses a list of telephone numbers to automatically place calls for the agent. The goal of a predictive dialer [...]
Occasionally when we're out talking to people about our products, we get a puzzled look from someone, expressing "what is a CRM system" or "what is a CRM definition?" CRM, an abbreviation for Customer Relationship Management, dates back to the 1970s when companies began using computers to track [...]
Today's subject will be about strategies for creating statuses in your CRM or dialer. Beau Bratton, founder and CEO of Speed to Contact, describes the advantages and disadvantages of how you set up your CRM status codes for your sales team. Can you have too many? Yes, but [...]
NEW RICOCHET FEATURES AND UPDATES! Our team has been hard at work building exciting new features and working countless hours to ensure greater system stability and highest performance possible. We're excited how things have turned out and we want to share some of the latest enhancements that are now available [...]
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