Cloud Phone System: What Is It?

Cloud Phone System: What Is It?   A modern workplace calls for increased flexibility and productivity, and cloud phone systems keep up with these demands. So, what are cloud phone systems, how do they work, and are they phasing out traditional landlines? What Is A Cloud Phone System?   A cloud [...]

2022-09-21T11:24:07-07:00December 17th, 2020|0 Comments

Benefits of Automating Your Text Messages

Benefits Of Automating Your Text Messages   Text messaging has become a great way to connect and engage with customers. It is an easy, quick, and efficient way to reach customers with little effort. Evidently, most people open their text messages within a few seconds of receiving them. With the [...]

2022-09-21T11:25:51-07:00November 18th, 2020|0 Comments

Improve Your Workflows into Ricochet360 with Zapier

Ricochet360 Is Now Integrated with Zapier We're excited to announce our official partnership and integration with Zapier! Now that we've teamed up with Zapier, you may build and improve your workflows across a wide range of applications and core programs into Ricochet360. Log in to your existing account or [...]

2022-09-21T11:33:29-07:00September 30th, 2020|0 Comments

The Types of Auto Dialer Systems and How Your Sales Team Could Benefit From One

Could Your Sales Team Benefit From an Auto Dialer System? Making manual sales dials is a time-consuming grind. Contact rates are low, so consistent outbound and inbound call activity have never been more business-critical. Just imagine how many more revenue-generating calls your team could be having if they didn’t [...]

2022-09-21T11:40:54-07:00August 19th, 2020|0 Comments

Bill Rice Interviews Our CEO for Aged Lead Store

Watch the interview that goes in-depth on marketing automation, lead management, and even touches a bit on American TV culture.   Watch the interview that goes in-depth on marketing automation, lead management, and even touches a bit on American TV culture.   [...]

2022-09-22T09:44:47-07:00January 14th, 2020|0 Comments

Best Practices for Call Recording in Call Centers

"This call may be monitored or recorded for quality assurance purposes." Many people dread hearing this phrase in their personal lives, but it exists for good reasons. As a consumer, it's for our protection. As a call center operator, it's not only for our protection, but it also creates a framework for improving the performance of call center agents. To help you with your call center performance, we've assembled a few best practices for call recording in call centers.

2022-09-24T07:40:18-07:00June 19th, 2018|0 Comments

10 Questions to Ask When Comparing Dialer & CRM Solutions

In the market for a new SaaS dialer or CRM solution? Frustrated by the evaluation process when comparing dialer & CRM solutions? You’re not alone. Selecting a SaaS product can be confusing, but we’re here to make things easier. When evaluating SaaS solutions, here are 10 questions questions you [...]

2022-09-24T11:41:38-07:00December 7th, 2017|0 Comments

Creating Statuses in Your CRM or Dialer

Strategies for Creating Status Codes in Your CRM or Dialer Hello, my name is Beau Bratton. I’m the founder and general manager of Speed to Contact in Torrance, California. Our website is We’re the makers of Ricochet, the fastest dialer, CRM and marketing automation platform on the [...]

2022-09-24T11:47:52-07:00September 5th, 2017|0 Comments