The FCC requires most networks within the U.S. to implement the call blocking protocol STIR/SHAKEN. By June 30, 2023, facilities-based small service providers and gateway providers will also be required to incorporate it into their service. In order to reduce the chances of your numbers being blocked and continue to reach your customers, it’s crucial to understand how STIR/SHAKEN works. Specifically, it utilizes attestation ratings to determine if the call should be blocked by the carrier.

A2P SMS Compliance Campaigns Stay A2P compliant with your personalized, automated marketing campaigns. Learn More Reach all of your customers through A2P SMS and increase your open rates. Ricochet360 is compliant with carriers and regulations which improves the deliverability of your SMS output, enabling messages to pass spam filters. [...]

Introducing Spam Guru Risk Rating The next generation of spam call protection is here. Improve your contact rates and phone number management with Spam Guru™. Spam Guru helps you set a maximum number of outbound calls on each of your numbers to reduce the risk of being marked as [...]

Cloud phone system solutions have become very popular in the business world. Cloud-based phone system solutions are cost-effective and offer maximum scalability. They also offer a range of features and services that are not available with traditional phone system solutions. This article explains what a cloud-based phone system solution [...]