What are My DNC Scrubber Options? Earlier this year, Twilio and PhoneBurner were ordered by the Federal Communications Commission (FCC) to cease facilitating potentially illegal robocall traffic that was making calls to homeowners. Specifically, a Florida-based real estate brokerage firm known as MV realty is accused of making [...]
The FCC requires most networks within the U.S. to implement the call blocking protocol STIR/SHAKEN. By June 30, 2023, facilities-based small service providers and gateway providers will also be required to incorporate it into their service. In order to reduce the chances of your numbers being blocked and continue to reach your customers, it’s crucial to understand how STIR/SHAKEN works. Specifically, it utilizes attestation ratings to determine if the call should be blocked by the carrier.
A2P SMS Compliance Campaigns Stay A2P compliant with your personalized, automated marketing campaigns. Learn More Reach all of your customers through A2P SMS and increase your open rates. Ricochet360 is compliant with carriers and regulations which improves the deliverability of your SMS output, enabling messages to pass spam filters. [...]
What Is CRM Marketing? CRM stands for Customer Relationship Management. Businesses use CRM technology to help them understand their audience better, including current customers, prospects, and even past customers. Ultimately, a CRM helps to efficiently manage customer relationships in order to streamline sales and improve profit. What [...]
Everything You Need To Know About Automated Dialing Laws The Supreme Court ruled on April 1, 2021 that the TCPA only applies to auto dialing systems that have the ability to store or produce telephone numbers using a random or sequential number generator. This ruling is one example of [...]
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