Auto Dialer Features
Integrate your auto dialer lists and recipient information with Customer Relationship Management (CRM) solutions. Easily manage all your prospects, calls, emails, tasks and more with an easy-to-use, full-featured CRM and lead management system.
Unproductive number detection
Auto dialers are able to detect when a number is busy or disconnected.
Filter through the list of customers on a Do Not Call (DNC) list, to ensure you are adhering to state and federal laws and regulations.
Contact list management
Cloud-based auto dialers enable you to upload and segment your contact lists in order to maximize calling and increase sales.
Time zone management
Adjust the time zone of an auto dialer so that you are only making calls within a customer’s time zone.
Call transfer options
Easily transfer calls to another person or device.
Customize the speed of each auto dialer for every campaign.
Create customized messaging based on the specific needs of your call campaign.
Provide call recipients with a customized action item at the end of each call, such as, “Press 2 to speak with a Customer Service Representative.”
Dashboards enable you to analyze call campaign performance.
Call monitoring and recording
Call monitoring and recording is a great tool for training purposes, enabling team managers to listen in on a call to provide coaching or feedback if necessary.
Schedule automatic follow-ups when call recipients are not reached on the first try.
Each auto dialer utilizes high-quality security measures to ensure customer information obtained during calls is private and adheres to the necessary state and federal laws.